Last Updated: December 13, 2025
Privacy Policy
This policy explains how O-Go collects, uses, shares, and protects information when you use our app and services.
Quick Summary: We don’t sell your personal information. We use data to operate the app (accounts, content, messaging, check-ins, and safety/security).
1. Information We Collect
a) Information you provide
- Account details (e.g., username, profile information)
- Contact details if you provide them (e.g., email)
- Profile photos, uploads, media, and other content you submit
- Messages, comments, posts, check-ins, RSVPs, and venue interactions
b) Information collected automatically
- Device information (device type, OS version, app version)
- App usage data and interaction logs
- Session identifiers and authentication tokens
- IP address and general location signals (e.g., city/state level)
- Crash logs and performance diagnostics
c) Location information
We may use approximate location (city/state) to support venue discovery, check-ins, and location-based features.
We do not collect precise GPS location unless you explicitly enable it.
2. How We Use Information
- Provide and maintain the Services
- Authenticate users and secure accounts
- Enable social features (messaging, posting, interactions)
- Support check-ins, RSVPs, and venue features
- Deliver relevant content and notifications (where enabled)
- Improve performance, reliability, and user experience
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
Important: If you connect third-party services (e.g., streaming/social integrations), their privacy practices apply to those services.
3. User Content & Visibility
Content you upload or share (photos, messages, posts, comments, check-ins, and interactions) may be visible to other users depending on how you use the App and your settings.
You are responsible for what you choose to share. Please avoid posting sensitive information publicly.
4. Sharing of Information
We do not sell your personal information.
We may share information in limited situations:
- Service providers (hosting, analytics, notifications) who process data for us
- Legal & safety (to comply with laws, lawful requests, or protect rights/safety)
- Business transfer (merger, acquisition, or sale of assets)
5. Data Retention
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
You can request account deletion or data removal. See the Privacy Choices page for requests.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information.
No system can be guaranteed 100% secure.
Tip: Protect your login details. If you suspect unauthorized access, contact support immediately.
7. Children’s Privacy
The Services are not intended for children under 13. We do not knowingly collect personal information from children.
If we become aware we collected such data, we will take steps to delete it.
8. CCPA / CPRA (California Privacy Rights)
This section applies to California residents under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
- Right to Know: You may request the categories and specific pieces of personal information we collected about you.
- Right to Delete: You may request deletion of personal information (subject to legal exceptions).
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt-Out of Sale/Sharing: We do not sell your personal information.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To submit a request, visit Privacy Choices or contact us using the information below.
9. GDPR (EEA/UK Privacy Rights)
This section applies where the General Data Protection Regulation (GDPR) (and UK GDPR, where applicable) applies.
Legal bases for processing may include:
- Performance of a contract (providing the app features you request)
- Legitimate interests (security, fraud prevention, service improvement)
- Consent (where required, e.g., optional features)
- Legal obligation (compliance with laws)
Your rights may include:
- Access, correction, deletion
- Restriction or objection to processing
- Data portability
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with a supervisory authority
To exercise your rights, use the Privacy Choices page or contact us below.
10. Third-Party Services
The App may include links to third-party services or integrations. We are not responsible for the privacy practices of third parties.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and become effective when published.