O-Go Support

by O-Go
Service Status: View

Get Help Fast

Try these steps first—most issues get resolved quickly.

  1. Force-quit and relaunch the app.
  2. Ensure you’re on the latest version (App Store ▶ Updates).
  3. Verify a stable internet connection (Wi-Fi or cellular).
  4. Log out and back in (if applicable).
  5. Restart your device.

Frequently Asked Questions

What is O-Go?

O-Go is a nightlife ecosystem with live info, videos, and photos from venues across the city—so you can Know Before You Go.

Which devices and iOS versions are supported?

We support current and previous major iOS releases on iPhone. For best results, keep your device updated.

How do I report a bug or request a feature?

Use the contact form on this page and include your device model, iOS version, and steps to reproduce.

How do I reset or recover my account?

Submit a request with your username and the email tied to your account. We’ll verify and follow up.